HL STEEL INDUSTRIES SDN BHD

No.1, Jalan Wira 6
Taman Tan Sri Yaakob
81300 Skudai Johor
Tel: +607-512 3688 Fax:+607-512 3687
Email: sales@hlsteels.com

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our range OF PRODUCTS

▪ KITCHEN EQUIPMENT

▪ FOOD DISPLAY SOLUTION

▪ FOOD STUFF PRODUCTION

▪ RETAIL SOLUTION

▪ OTHER EQUIPMENT

▪ CENTRAL KITCHEN

▪ COMMERCIAL OVEN

▪ S/S CONTAINER / TANK

▪ OTHER - CONTRACTION

▪ OTHER

▪ MACHINERY

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All goods are subjected to the terms and conditions listed below.

General Terms & Conditions
- All goods are subjected to availability and quoted conditions.
- All Prices are subjected to change without prior notice.
- All goods are supplied at the price ruling at the date of the dispatch and /or pegged on specified terms as quoted otherwise.
- No goods are supplied upon on approval , verbal agreement on sale or return.
- Terms and conditions are subjected to change without prior notice.


Local Delivery Terms
- Estimated delivery time will be advised accordingly. We will not be responsible whatsoever for delays in execution of any orders or delays in the goods delivery.
- If not specified, dispatch by letter post , parcel post or carriage is at the discretion of our company.
- If not specified, dispatch by any third party freight transportation firms is at the discretion of our company.
- If delivery cost incurs , we will advise accordingly. Additional Costs on specified delivery method are to be bore by the customer.
- Our company will not be liable in any damages or losses during the period of delivery or once goods sent/shipped/dispatch out of our doors.


Sale at counter / Non Delivery Terms
- Here are the terms for customer who purchase at counter and/ or self collect in person or by third party where delivery is not initialed by our company.
- We will not hold any responsibilities for alleged shortage of goods, damage or discrepancy once sold or self-collected.
- Goods sold are non-returnable , neither exchangeable nor refundable unless goods are (1) damaged or faulty due to manufacturer fault. and /or (2) incorrect goods deliver by us.
- We reserve our rights to reject any goods return , exchange , refund or any unfair conditions demanded by customer.


Limitation of Liability
- We will not responsible nor liable to any damages or losses to/on any third party items such as computers, electronics or electrical devices that is connected to our goods. Using any of our products is at the sole discertion of the user. User is responsible for the correct connection and proper use of our products when connected to their third party products or its own belongings. - All non-consumable / Non Claimables goods if still good in original sale condition are exchangeable subjected to the conditions:-
(1) Exchangeable in the original make and packing only, packing must still in sealed condition,
(2) No loss or damage parts whatsoever on the goods,
(3) Return goods In good condition, no used marks or color fading,
(4) and bide by the following terms also:-
(a) Showing of original receipt or invoice, (b) 1 to 1 exchange of the goods within 7 days of the invoice or receipt. Not applicable on spendable / consumable accessories.
- We reserve the rights to award exchange claim at our discertion .


Refund Claims
-Goods sold are strictly non- refundable unless the stated conditions :-
(1) Within 7 days from the purchase date specified/indicated in the Sales receipt or Invoice , and/or
(2) We are unable to supply the specified goods as agree upon sales confirmation.
(3) Return goods In good condition, no used marks or color fading,
(4) Showing of original receipt or invoice,
- Strictly no refund for Worldwide/ Overseas Sales.
- For any eligible claims awarded, We reserve the rights to refund partial amount value or original amount value depending on the condition of the returning goods.
- We reserve the rights to award refund claim at our discertion .